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The controller of your data is , with registered address at ("TacticBo"). For any privacy matter, write to .
My fitness. Health data is a special category (art. 9 GDPR). We only process it with your explicit consent, given in My stats → My fitness, solely to show you your physical performance and match it with your game stats. Only you can see it: it is not used for advertising, it is not sold or shared with anyone (not even your club or coach) and it is not used for automated decisions. We only read the data types you allow on your phone, and you can revoke that permission there at any time. When you withdraw consent in My fitness, all of it is deleted immediately. If you are under 14, your parent or legal guardian must give consent with you.
Outside My fitness we do not process special categories of data. Please do not include them in the notes on your plays.
| Purpose | Legal basis |
|---|---|
| Managing your account and subscription, saving your plays and providing the service | Performance of a contract (art. 6.1.b GDPR) |
| Charging the subscription and issuing invoices | Contract and tax legal obligations (art. 6.1.b and 6.1.c GDPR) |
| Demonstrating the consents given | Legal obligation (arts. 6.1.c and 7.1 GDPR) |
| Showing you My fitness: your heart rate, sleep and recovery, matched with your game stats | Explicit consent (arts. 6.1.a and 9.2.a GDPR) |
| Setting up the board with your sports profile (sport, club, paddle or racket) | Performance of a contract (art. 6.1.b GDPR) |
| Improving TacticBo and compiling internal statistics using your sports profile | Legitimate interest in improving the service; you can object by writing to us (art. 6.1.f and 21 GDPR) |
| Detecting and fixing technical errors and applying the limit of devices at the same time | Legitimate interest in the service working and accounts not being shared (art. 6.1.f GDPR) |
| Sending you service emails (account activation, password reset) and, if you are a Coach, the gift material | Performance of a contract (art. 6.1.b GDPR) |
| Sending you news and offers by email | Consent (art. 6.1.a GDPR and art. 21 LSSI-CE) |
We do not make automated decisions that produce legal effects concerning you (art. 22 GDPR).
Account data is kept while the account is active. Afterwards it is blocked for the limitation periods of possible liabilities (generally 5 years; 4 years for tax purposes) and deleted when they end. Data based on your consent is kept until you withdraw it; My fitness data is deleted at that moment. Error logs are deleted after 90 days.
We do not sell or share your data, including with clubs or brands, unless legally required. Our technology providers access it as processors under contract (art. 28 GDPR): .
Board AI assistant. When you use the assistant, your written or dictated text, the current play if you ask to modify it and, in Customize club, your uploaded photo are sent to our artificial intelligence provider to generate the response. Dictation audio is sent to our transcription provider to convert it to text and you can review the text before sending the request. TacticBo does not save recordings or photos sent to the assistant. Your account stores the request text, instructions, response, date, model, usage and status so you can recover your requests. Your history is private: you can delete entries from My requests, and it is removed when you delete your account. Responses are not stored for retrieval through the provider API; the provider’s data processing terms apply. Do not include other people’s personal data in descriptions.
iOS local lab (experimental): when you select on-device processing for plays or dictation, that operation runs on your device and is not sent to external services. The first transcription may download the language model. Failures never switch automatically to the cloud. Up to 40 tests per account are stored only on this device, including the query, instructions, response or error, time, engine and rating. You can open, delete or export them; the exported report contains queries and responses and you choose who to share it with. Recordings are not saved. Deleting your account from this device removes its local tests; copies on other devices must be deleted there. Plays you save to your library sync with your account like other plays.
If you download the Android or iOS app, Google or Apple process the download data and your store account data as independent controllers, under their own policies. In the apps we process the same data as on the website.
If any provider processes data outside the European Economic Area, it does so under a European Commission adequacy decision (such as the EU-U.S. Data Privacy Framework) or standard contractual clauses (art. 46 GDPR). You can request a copy of the safeguards at .
TacticBo is intended for users aged 14 and over (art. 7 LOPDGDD). Below that age, the account must be created by the minor's parent or legal guardian, who consents on the minor's behalf.
Player data in TacticBo Performance. If you use TacticBo Performance to track your players, you decide what data you record about them (name, date of birth, results, ratings, injuries, video links and the guardian's contact details): you, your club or your academy are the controller of that processing and TacticBo acts as processor (art. 28 GDPR), only to provide the service. It is up to you to inform your players and, if they are minors, to have the consent of a parent or legal guardian before recording health data, phone numbers or videos. The app lets you record that consent, export all of a player's data and delete it when asked. Only the workspace owner and the coaches they invite can see this data.
You can exercise your rights of access, rectification, erasure, objection, restriction and portability free of charge, and withdraw your consent at any time. From My account you can change your preferences, download your data and delete your account. You can also write to . We respond within one month (art. 12 GDPR).
If you are not satisfied with our response, you can file a complaint with the Spanish Data Protection Agency (AEPD): C/ Jorge Juan 6, 28001 Madrid, www.aepd.es.
We apply technical and organizational measures appropriate to the risk (art. 32 GDPR): encrypted connections, protected passwords, access rules that prevent one user from seeing another's data, and access restricted to authorized personnel.
TacticBo only uses technical storage needed to keep your session and preferences (language, sport, court colors) and, so it works offline, a copy of the app and your plays on your device. We do not use advertising or third-party analytics cookies.
We will publish any changes on this page. If they affect purposes based on your consent, we will ask for it again.