Quick answers to the most common questions. If yours isn't here, write to us.
An up-to-date browser (Chrome, Safari, Edge or Firefox) on a computer, tablet or phone, or the Android or iOS app. Create your account, choose a plan and open the board.
The Player plan includes the 3D board for padel, tennis and pickleball with a limited number of saved plays. The Coach plan adds unlimited plays, training equipment (cones, ladders, markers), playback with voice and subtitles, and access to the TacticBo Method training program.
Yes. Once you have opened the board with internet, it also opens offline with your plays. Your changes are saved on the device and upload to your account automatically when you're back online.
On 2 at the same time. If you sign in on a third one, TacticBo will ask whether you want to sign out of the one that has gone unused the longest.
On Android, download it from Google Play or tap “Install app” on the website. On iPhone and iPad, download it from the App Store or open tacticbo.com in Safari, tap Share and choose “Add to Home Screen”.
On the website, in My account → “Manage payment and invoices”. There you can change plan, update your card, download invoices or cancel the renewal.
No. You keep access until the end of the paid period and your plays stay saved: you get them back if you subscribe again.
They are monthly programs of 4 ready-to-teach 60-minute lessons, with every drill on the board. They are bought separately on the website with an active Coach plan and stay in your account.
Check your spam or promotions folder. If it isn't there, tap “Forgot your password?” on the sign-in page with your email, or write to us.
In My account → Delete account. Your subscription is cancelled and your profile and plays are deleted. This cannot be undone.
Write to us at hola@tacticbo.com. We reply within 1–2 working days. If it's about a bug, tell us which device and browser you use.