TACTICBO™3D tactical board
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Help center

Quick answers to the most common questions. If yours isn't here, write to us.

What do I need to use TacticBo?

An up-to-date browser (Chrome, Safari, Edge or Firefox) on a computer, tablet or phone, or the Android or iOS app. Create your account, choose a plan and open the board.

What's the difference between the Player and Coach plans?

The Player plan includes the 3D padel, tennis and pickleball board with a limited number of saved plays. The Coach plan adds unlimited plays, training equipment (cones, ladders, markers), and playback with voice-over and subtitles.

Can I use the board offline?

Yes. Once you have opened the board with internet, it also opens offline with your plays. Your changes are saved on the device and upload to your account automatically when you're back online.

On how many devices can I use my account?

On 2 at the same time. If you sign in on a third one, TacticBo will ask whether you want to sign out of the one that has gone unused the longest.

How do I install TacticBo as an app?

On Android, download it from Google Play or tap “Install app” on the website. On iPhone and iPad, download it from the App Store or open tacticbo.com in Safari, tap Share and choose “Add to Home Screen”.

How do I change plan or card, or download my invoices?

On the website, in My account → “Manage payment and invoices”. There you can change plan, update your card, download invoices or cancel the renewal.

If I cancel, do I lose my plays?

No. You keep access until the end of the paid period and your plays stay saved: you get them back if you subscribe again.

I didn't get the email to activate my account

Check your spam or promotions folder. If it isn't there, tap “Forgot your password?” on the sign-in page with your email, or write to us.

How do I delete my account?

In My account → Delete account. Your subscription is canceled and your profile and plays are deleted. This cannot be undone.

Contact

Write to us at info@tacticbo.com. We reply within 1–2 working days. If it's about a bug, tell us which device and browser you use.

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